Get in Touch With Our Team
Have a question, spotted something that looks out of date, or simply want to share a thought? We would be glad to hear from you. Every message is read by a real person, and we do our best to reply in a clear and helpful way.
How to Reach Us
The simplest way to contact us is by email. Write to us at [email protected] and a member of the team will get back to you. We usually reply within two to three working days, although it can take a little longer during busy periods or public holidays.
What You Can Write to Us About
No question is too small. People often get in touch to:
- Point out a detail on a page that seems incorrect or no longer current
- Ask us to explain something that was not clear enough
- Suggest a topic they would like us to cover in future
- Share feedback on how easy the site is to use
- Raise a general enquiry or partnership question
If you are reporting a mistake, it helps a great deal if you include the address of the page and a short note on what looks wrong. That way we can check it quickly and fix it properly.
Tips for a Faster Reply
To help us help you, please:
- Use a short, descriptive subject line, such as "Question about a page update"
- Keep your message focused on one topic where possible
- Let us know the best way to follow up if email is not ideal
Please do not send passwords, bank details or any other sensitive personal information by email. We will never ask you for this kind of information.
How We Handle Your Message
When you write to us, we only use the details you share to read and answer your message. We do not sell your information or pass it on for marketing. You can read more about how we look after personal data in our Privacy Policy.
Please note that we are not able to offer individual advice or resolve disputes on behalf of third parties. Our role is to provide clear, accurate information. For more on what this site does and does not cover, please see our Terms of Use.
Thank You
Feedback from readers plays a real part in keeping this site accurate and useful. Whether you have a quick correction or a longer question, thank you for taking the time to write. We look forward to hearing from you.